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Contact rcMart

Many of the inquiries that we receive are already answered in our FAQ. 
We encourage you to browse through this first as it may answer your question immediately.
rcMart receives and answers a lot of email every day. As much as we would like to,we cannot answer general RC questions. 
If you need help starting your car's engine, or would like to know how fast a particular car will go, please contact the manufacturer. 
Another great source for tips and advice are the many online discussion boards and social media.

Customer Care Team:

For any enquiries, please email us at [email protected] 
Please always include the order number/ sales channel/ user ID in the email subject header for faster response.   

International : Tel + (852) 2858-6382   Fax  + (852) 3586 0488
United States : Tel + 1 (626) 404-7382
United Kingdom : Tel +44 (020) 8133-9382

Head Office:

11/F, Draco Building, 46 Lai Yip Street, Kwun Tong, Kowloon, Hong Kong  [ Map ]
Business Hours :  Mon – Fri 10:00-17:00  (Lunch 13:00 – 14:00)

Fulfillment & Order Pick-up Center:

4/F Morlite Building, 40 Hung To Road, Kwun Tong, Kowloon, Hong Kong [ Map ] 
Business Hours for Order Pick Up :  Mon – Sat 10:00-17:00  (Lunch 13:00 – 14:00), 

Retail Shop:

11 Pitt Street, Yau Ma Tei, Kowloon, Hong Kong  [ Map ] 
Business Hours :  Mon – Sat 12:00-20:00