Phone Order Support: US +1(626)404-7382 | UK +44(020)8133-9382 | HK +(852)2858-6382

About Us

Why choose rcMart?


Mission Statements

We Help People Have Fun with RC


Great Value
We aim at distributing and selling a wide range of great quality RC product to RC Lovers at reasonable price.


Excellent Customer Service Quality
We strive to provide top class customer services so to foster customer loyalty and create long lasting relationships with customers.


Integrity
We are honest about the products we sell and we provide factual product information, hence our customers can be rest assured when shopping at rcMart.


Commitment to the RC Community
We are more than merely a retailer of RC products. We actively give back to RC community and we welcome RC newcomers.


Professional

"Knowing who you're dealing with: get the seller's phone number and postal address"... this is one of the golden rules for secure on-line shopping. Some on-line stores do not have office or warehouse. What they have are just their web-site storefonts, but nothing else; no physical office/ address, no contact telephone, no fax, no staff, no stock, and, perhaps, no shipment. Unlike those amateur shops, rcMart.com (owned by Dinball Limited, which is a registered company in Hong Kong.) have a physical office, 30+ full-time staff, and have a 18,000 sq feet stock room and a 10,000 sq feet stock room in China. Check it out from our ABOUT US page!


Physical Stock

We sell what we have! Some R/C on-line shops in Hong Kong do not keep stock. What their business are just purchase-on-demand. Luckily, you will get your orders from them after one or two weeks, if stock are avaialble at the local distributors. In most cases, they will request you to change this or that. Sometimes, it even takes thousand years for you to get a reply from them. Surely this is not what you want, right?





Do you have stock for this or that on your site??
Well! We sell what we have!!



Physical Stock in warehouse to serve your needs!


We sell our stocked products only! What you see in our site are all in stock. All out of stock items will be removed on the list ASAP. Right now, we have about 400-500 orders daily; therefore, some goods may run out of stock temporarily after deducting the quantities from orders. But, we will do our best to re-stock all products right away! rcMart.com will continuse to increase our stock level and varieties to keep pace with our growth! Wish you all a nice shopping experience with us!


eBay Titanium Power Top Seller & Top Rated Plus Seller

We have obtained over 180 thousand of positive feedbacks from our customers and have been rated as one of the most reputable eBay seller since 2001. We have recently been awarded with Titanium Power Top Seller & Top Rated Plus Seller award 2014 as well. It is proven record that we deliver satisfactory products and services to our customers on eBay, making us one of the most popular RC products provider online. So shop today with rcMart!



eBay Top Seller Award for rcMart

We are proud to announce that we are awarded the Top Seller Award from ebay for being one of the most reliable and highly recommended RC product suppliers on eBay.

  • In September 18, 2014.


  • In September 11, 2013.


  • In March 27, 2007.


  • Shop at our store room

    We welcome all buyers to visit our showroom for shopping!!



    Competitive Price


    As we order from our suppliers in volume, rcMart is able to provide all products at competitive prices. If we can further increase our order volume, surely we will gain a stronger bargining powers to negotiate with our suppliers. Our aim is to provide all R/C fans an easy, convenience, excellent service "rcMart" where you can find numerous superior quality R/C products at unbelivable low prices!

    Besides, we also work with several exporters in Japan to ensure a continuse supply of rare R/C at rock bottom prices. Also, we have the abilities to provide you the hottest R/C stuff from Japan!


    Good Packaging & Speedy delivery

    We have processed more than 8XX,XXX orders (up to September 2014). We have learnt much solid experience from our previous practises, so we know what you need and have the ability to provide you a smooth and easy transaction!

    Some amateur on-line shops will put your items in a thin envolope without any protection. Horriable!! Conversely, we concern good packaging to avoid any damage during transportation. It is surely no good to pay less on shipping and take the risk on breakage.

    Our well-trained operation staff will pack your orders with layers of bubbles and place your items in strong boxes. A strong box is a must to protect your favor ordered items. We can ship your orders within 3 business days in most cases.



    Step 1
    Thks your order

    Step 2
    Bubble pls

    Step 3
    Wrap it

    Step 4
    Pack it

    Step 5
    Sealed

    Step 6
    Here you go!

    International Exhibitions

    Dinball Group of companies always participates in international trade shows to display our new products, and directly getting in touch with our customers worldwide.


    2014-09
    Shen Zhen International Model Exhibition
    2014-08
    Shang Hai International Model Exhibition
    2014-04
    Beijing Hobby Expo China 2014
    2013-08
    Shang Hai International Model Exhibition
    2013-04
    Beijing Hobby Expo China 2013
    2011-09
    Shang Hai International Model Exhibition
    2008-01
    Hong Kong Toy Show
    2006-02
    Nuremburg Hobby Show
    2004-10
    Las Vegas Hobby Show
    2004-10
    BeiJing Hobby Show
    2004-06
    ShangHai Hobby Show

    Factory Direct

    Our professional purchase team sources quality products directly from factories & sell on rcMart. Our aim is to minimize the supply chain's layers & offer the best valued products to our customers!


    Paypal Shop Top of the list!

    We are very proud to be the paypal top sites in two catagories. The rank in paypal shop is based on volume. Thanks for the support from thousands of our customers!


    PayPal Shops > Hobbies > General

    PayPal Shops > Toys & Games > Hobbies


    Paypal Verified & Qualified World Seller

    rcMart is a Paypal Verified Seller!
    Official PayPal Seal
    rcMart is a Qualified Paypal World Seller

    Paypal Money Back Gaurantee

    Safeguard your online purchases with PayPal's Money Back Guarantee. Paypal only offers this Money Back Gaurantee to limited qualified sellers only. rcMart.com has been selected by paypal to participate in this Program. Check here for more information about this program!

    When you make a payment on rcMart.com, you can now buy a Money Back Guarantee to protect your purchase of physical goods on selected transactions. If you purchase the Money Back Guarantee, you will have the option to return your merchandise to PayPal in exchange for a reimbursement (not including the Guarantee fee), provided that you file a complete reimbursement request within 30 days of payment.

    *** The Money Back Guarantee will only be applicable to U.S. buyers on physical goods transactions for less than $1,000.


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