Phone Order Support: US +1(626)404-7382 | UK +44(020)8133-9382 | HK +(852)2858-6382

Terms and Conditions

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.


Users may, however, visit our Site anonymously.


We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information

rcMart Limited collects and uses Users personal information for the following purposes:

  • To improve customer services
    Your information helps us to respond to your service requests and meet your needs more effectively.

  • To personalize user experience
    We may use information in the aggregate to assess how our Users as a group of using the services and resources provided on our Site.

  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send emails regularly
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


Contract of Sale

Adding a product to your cart and proceeding through the checkout process does not constitute a legally binding contract of sale. Only once confirmation of shipment has been received has a contract for sale been formed. This is in compliance with the Electronic Transactions Bill 1999 (US) and Electronic Commerce (EC Directive) Regulations 2002 (EU) and Consumer Protection (Distance Selling) Regulations 2000 (EU).


Privacy Notice

We respect your privacy. We do not sell, rent, or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented.


Any information you submit to rcMart.com will be used solely for rcMart.com. We feel very strong on the issue of privacy -- we will not share your information with third parties. We will not sell, distribute, or misuse your personal and confidential information in any way. Our goal is to make you have a safe, funny, and enjoyable shopping experience with us.


You have to take care of your account password " or " remember to log off if shopping has been completed, and this is especially important if there is more than one user to the same computer.


Shopping cart information will be stored until it has been checked out.


rcMart never initiates contact with customers by email or any other type of electronic communication, such as text messages and social media channels to request financial information including PIN numbers, passwords, SSN or similar access information for credit cards, banks or other financial accounts.


Scam email Alert:

Beware of scam emails saying we are sending you gifts or asking you to change your order by entering your financial information.


PayPal and PayDollar are the only online payment method accepted by rcMart. All your credit card details will only be processed by corresponding institutes and rcMart will NEVER ask for or store your credit card details at any occasion as the safety of your personal and financial information is always our biggest concern.


Tips to avoid being scammed:

  • 1. Our website domain is always www.rcmart.com/xxxxxxx
  • 2. We ONLY use email that ends with rcMart.com, for example csd@rcMart.com
  • 3. For PayPal transactions, please double check the page domain is PayPal.com as shown in Circle 3 below, before you input any of your information.
  • 4. For PayDollar / credit card transactions, please double check the page domain is PayDollar.com as shown in Circle 4 below, before you input any of your information.


Changes to this privacy policy

rcMart Limited has the discretion to update this privacy policy at any time. When we do it, the date will be revised at the bottom of this page. We encourage Users to frequently check this page for any changes so as to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.


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