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Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions
FAQ Categories
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  • FAQ Content:
    Can't find items from the Store.
    What is the Order status?
    How to earn discount?
    How to log in?
    What is a successful order?
    Order placed but out of stock.
    Can I have a wholesale price?
    How can I shop without credit card?
    How to perform fast purchase?
    What's our mail address?
    I cannot find country that I live while registry.
    Not able to log in!
    What packing materials are used for shipments?
    -I cannot find country that I live while registry.
    When you cannot find the country while you register in, you can choose the nearby country. AND ADD a real physical mail address in comment.
    Please also provide any address approval documents such as driver license or bank statment or passport etc to us in order to speed up our processing time. However, NOT all country we can ship the good to. We will inform you if we cannot ship to your country.
    P.S.: The shipping cost will be different to the real shipping cost in checkout process, may be up or down, while purchasing in if you are choosing not on the list country.

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