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  • FAQ Content:
    Receiving an incomplete parcel.
    Receiving an item with defect!
    Item receivied is different from the picture shown!!
    Where is my order?
    -Receiving an item with defect!
    If an item is broken when it arrived and it is believed to be a manufacturing defect. Please list with the following information to us.
    * order id
    * model numbers
    * arrival date
    Please send pictures for faster processing. The only thing we will negotiate with manufacturer on behalf of you. Generally, exchange is possible if the manufacturer has got the exchange policy.

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