Phone Order Support: US +1(626)404-7382 | UK +44(020)8133-9382 | HK +(852)2858-6382
  rcMart » FAQ

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions
FAQ Categories
  • How to shop with us
    		•
  • Payment
    		•
  • Shipping
    		•
  • Complains
    		•
  • Customer Privileges
    		•
  • Returns
    		•
  • Reward Points Program
    		•
    FAQ Content:
    Receiving an incomplete parcel.
    Receiving an item with defect!
    Item receivied is different from the picture shown!!
    Where is my order?
    -Receiving an item with defect!
    If an item is broken when it arrived and it is believed to be a manufacturing defect. Please list with the following information to us.
    * order id
    * model numbers
    * arrival date
    Please send pictures for faster processing. The only thing we will negotiate with manufacturer on behalf of you. Generally, exchange is possible if the manufacturer has got the exchange policy.

    Go to category

    Continue
    Continue
    Manufacturers
    Categories
    Top Brands

    TRAXXAS

    3 Racing

    Speed Passion

    Yeah Racing

    PRO-Line

    Hobby Wing

       Tuesday 21 May, 2013 199923 registered customers 362126228 visits since 2001

      rcMart.com  © 2001 - 2013
    Paypal Visa Master AMEX PayDollar
    All trademarks, service marks and copyrights          
    are property of their respective owners.