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Many of the inquiries that we receive are already answered in our Contact Us FAQ. We encourage you to browse through this first as it may answer your question immediately.

Please note:
rcMart.com receives and answers a lot of email every day. As much as we would like to,we cannot answer general RC questions. If you need help starting your car's engine, or would like to know how fast a particular car will go, please contact the manufacturer. Another great source for tips and advice are the many online discussion boards and news groups.

  • Customer Care Team
  • For any enquiries, please send us an email at csd@rcmart.com writing the order number in the subject header for faster response.

     
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  • - Order Status

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  • Must include your ebay item no / ebay ID in subject header to secure a quick reponse.

     


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    Address Dinball Limited
    4/F, Morlite Building, 40 Hung To Road,
    Kwun Tong, Kowloon, Hong Kong
    Contacts Customer Service E-Mail:
    General Inquiries csd@rcmart.com
    Customer Service Hotlines:
    International Tel +852 2858 6382
    United States Tel +1 626 404 7382
    United Kingdom Tel +44 020 8133 9382
    Other Tel/ Fax Numbers:
    General Enquiry Tel +852 2858 6698
    General Fax Fax +852 3586 0488
    Address Verification Fax +852 3019 6012
    Office Hours Mon - Sat : 10:00 - 17:00
    (HK time : GMT +8 hrs)


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