Phone Order Support: US +1(626)404-7382 | UK +44(020)8133-9382 | HK +(852)2858-6382

Contact Us

FAQ
Many of the inquiries that we receive are already answered in our Contact Us FAQ. We encourage you to browse through this first as it may answer your question immediately.

Please note:
rcMart.com receives and answers a lot of email every day. As much as we would like to,we cannot answer general RC questions. If you need help starting your car's engine, or would like to know how fast a particular car will go, please contact the manufacturer. Another great source for tips and advice are the many online discussion boards and news groups.

  • Customer Care Team
  • For any enquiries, please send us an email at csd@rcmart.com writing the order number in the subject header for faster response.

     
  • Order Tracking (For confirmed orders only)
  • - Order Status

    - EMS ( EExxxxxxxxxHK ) : Click here to trace it out

    - Parcel ( CPxxxxxxxxxHK ) : Click here to trace it out

    - Registered Airmail ( RTxxxxxxxxxHK ) : Click here to trace it out

     
  • ebay Auction Team
  • Must include your ebay item no / ebay ID in subject header to secure a quick reponse.

     


    • Sunday - Every Sunday
    • 1 January 2015 - The first day of January
    • 19 February 2015 - Lunar New Year's Day
    • 20 February 2015 - The second day of Lunar New Year
    • 21 February 2015 - The third day of Lunar New Year
    • 3 April 2015 - Good Friday
    • 4 April 2015 - The day following Good Friday
    • 6 April 2015 - The day following Ching Ming Festival
    • 7 April 2015 - The day following Easter Monday
    • 1 May 2015 - Labour Day
    • 25 May 2015 - The Birthday of the Buddha
    • 20 June 2015 - Tuen Ng Festival
    • 1 July 2015 - Hong Kong Special Administrative Region Establishment Day
    • 28 September 2015 - The day following the Chinese Mid-Autumn Festival
    • 1 October 2015 - National Day
    • 21 October 2015 - Chung Yeung Festival
    • 25 December 2015 - Christmas Day
    • 26 December 2015 - The first weekday after Christmas Day

    Address Dinball Limited
    4/F, Morlite Building, 40 Hung To Road,
    Kwun Tong, Kowloon, Hong Kong
    Contacts Customer Service E-Mail:
    General Inquiries csd@rcmart.com
    Customer Service Hotlines:
    International Tel +852 2858 6382
    United States Tel +1 626 404 7382
    United Kingdom Tel +44 020 8133 9382
    Other Tel/ Fax Numbers:
    General Enquiry Tel +852 2858 6698
    General Fax Fax +852 3586 0488
    Office Hours Mon - Sat : 10:00 - 17:00 (Lunch Hour: 13:00 - 14:00)
    (HK time : GMT +8 hrs)


    Click Here for Detailed Map
    Download a PDF map

    Manufacturers
    Top Brands

    rcmart traxxasrcmart rpm

    rcmart 3racingrcmart Speed Passion

    rcmart 3racingrcmart Speed Passion

    rcmart Yeah Racingrcmart Pro-Line

    rcmart Gmade Crawler GS01rcmart Xtra Speed

    rcmart hobby wingrcmart skyrc

    rcmart orcarcmart MST Drift Tire Wheel RC

    rcmart GPMrcmart Xray

    rcmart Team Associatedrcmart orca

    rcmart Tamiyarcmart ABC Hobby Body

    rcmart Novak ESC Motor Comborcmart Jconcepts

    rcmart Summer-Sale2

    rcmart Flash-Sale-28th-150724

    rcmart Special Offer Electronic Sale








    rcmart Reduced Shipping Save Big weekly deals
    Subscribe
    rcmart crawler Accessories
    rcmart Gmade GS01 hop up parts
    rcmart Axial SCX10 hop up parts
    rcmart Axial SCX10 hop up parts
    rcmart traxxas e-revo
    rcmart traxxas summit
    rcmart xray t4
    rcmart 3racing sakura d3
    rcmart blog RC NEWS