We are informed by Hong Kong Post the situation is betting better and all Christmas air mail posted before the latest dates of posting have already been conveyed to their destinations. However outbound air mail may still experienced a slight delay during this period and we urge every client to adopt EMS for urgent order. rcMart appreciates your support during last three months and we will strive to offer the best service in future. (updated at 29th Dec)
Dear all valued customers,
The situation of recent postal delay from Hong Kong Post is getting aggravated. Numerous of concerns have been received regarding this issue and rcMart strieves to work out the solution. To ensure all the orders to be deliverd on time, rcMart will provide a FREE upgrade during this special period (from 5th December – 28th December). All retail orders over USD$150 (net of shipping) will be upgraded from Airmail Parcel to EMS shippign automatically*. The offer will last until 28th December 2009, further notice will be announced sujects to the situation and all updates can be found in the RSS news.
Thank you for yoru understanding and rcMart apologizes for all inconvenience caused. We will find all the ways we could to maintain the good service and your support is appreciated.
*rcMart maintains the final decision of the offer
Announcement from Hong Kong Post about the outbound airmail delay:
(Post at 4 Dec, 2009)